24 hour Fanuc repairs as standard (same day possible). How can we do this because at DNC we have experienced engineers and Fanuc repair and testing facilities spread across our premises and always trying to build and develop more for testing and offering Fanuc repairs of parts we do not have available as service exchange.
Fanuc electronic repairs are warranted for 180 days from the date of shipment, except refurbished CRT/MDI panels, and LCD, LCD/MDI rebuilds which can carry a 12 month or 2 year warranty. Fanuc motors regardless of repair always carry a 12 month warranty. Some parts are not repairable by DNC Electronics – among them are later generation pulse coders, tacho generators, resolvers and consumable parts. We hear and read of many companies offering to repair Fanuc encoders especially ABS, serial, ALPHA then when we ask them; the offer dissipates into hot air. If you reckon you can we have hundreds – get in contact.
Physically damaged or third party modified PCBs (printed circuit board) may not be repairable. Only our best possible effort will be attempted and the repair may not be covered by any warranty. Warranty cover for parts in such condition is on a case by case basis.
Motors are quoted on a case by case basis after the repair assessment is complete. There is a nominal charge for motor repair, drive repair, system repair estimates, to cover labour, etc if the job is not approved. Of course this is included in the repair cost.
DNC Repair Turnaround times. As stated above our normal turnaround time is 24 hours assuming that due to the size or state of the part that its physically not possible. With prior warning on parts such as FANUC drives, FANUC control pcbs or FANUC motors then we can test usually within an hour of arrival. Testing and proving faults (or not) and dependent on complexity of fault and no EXCHANGE parts being available for immediate pickup or shipping same day repair is possible assuming still in the morning to allow time for repair and testing before our 4.50PM shipping cut-off! SAME DAY repairs are possible with prior arrangement.
If you are not sure of the faults displayed on your FANUC controlled CNC machine tool consult our FANUC Alarms index page for information. Or contact us via phone, email or our live chat link when we are open and we will point you in the correct direction. If you are US based please contact our agent CNC Electronics or visit their Fanuc repair page.