Need a FANUC repair. Offering 24 hour turnaround service as standard and same day repairs are possible via prior arrangement. Possible ? Simply DNC are Fanuc specialists with 25 years repairing GE Fanuc electronics. Our Fanuc repairs are conducted in purpose built test facilities spread across our premises. Continually developing rigs for testing and allowing refubishement of parts not available as service exchange or ouright sale.
How does repair work ?
Ship the faulty part to us with a fault report and your contact information. Once we receive it we strip and wash the part. Once cleaned the part is then inspected by one of our many engineers. Once we have confirmed the fault then we quote. Also we can offer exchange if the part acceptable and a faster return is required. Otherwise 24 hour turnaround from go ahead is feasible with most jobs that come too us. Motors have a 7-10 day turnaround for rewinds, and dependent on size 24-72 hour turnaround for repairs and rebuilds.
How much can I save with FANUC repair ?
As standard DNC charge 80% of our listed exchange prices as a fixed price repair quote. Upon receiving the faulty part we strip and clean it looking for anything physically obvious as a cause of problems with the device. Once the part has been inspected and assesed then we firm up on the repair price. Replacement parts required such as plastic caps, frames, fascia’s and replacement PCB’s due to being not economically repairably, burnt or physcially damaged will be an additional charge.
Electronic repairs are warrantied for 180 days from date of shipment. Refurbished CRT/MDI panels, LCD and LCD/MDI unit rebuilds carry a 12 month or 2 year warranty dependent on service. Fanuc motors regardless of type of repair, rewind or refurbishment always carry a 12 month warranty.
Non repairable parts:
Some parts are not repairable by DNC Electronics; among them are later generation pulse coders, tacho generators, resolvers and consumable parts. Many companies claim too refurbish Fanuc encoders. Specifically absolute, serial, Alpha, Beta then when we ask them; the offer dissipates into thin air. If you reckon you can we have hundreds, get in contact.
Physically damaged or third party modified PCBs (printed circuit board) may not be repairable. Only our best possible effort will be attempted and any attempt may not be covered by any warranty. Warranty cover for parts in such condition is on a case by case basis.
Motors are quoted on a case by case basis after the repair inspection and assessment is completed. There is a nominal charge for motor repair, drive repair, system repair estimates, to cover labour, etc if the job is not approved. Of course this is included in the repair cost.
DNC Repair Turnaround Times
As stated above our normal turnaround time is 24 hours assuming that due to the size or state of the part that its physically not possible. With prior warning on parts such as FANUC drives, FANUC control pcbs or FANUC motors then we can test usually within an hour or two of arrival. Testing and proving faults (or not) and dependent on complexity of fault and no EXCHANGE parts being available for immediate pickup or shipping. Same day repair is possible assuming still in the morning to allow time for repair and testing before our various shipping cut-off.
Not sure of the faults displayed on your FANUC controlled CNC machine tool. Consult our FANUC Alarms index page for information. Or contact us via phone, email or our live chat link when we are open and we will point you in the correct direction.
Based in the America’s and looking for Fanuc services please contact our agent CNC Electronics Inc